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guest reviews at AKZENT Hotel Moehringer Hof

How our guests rate us

Portals

726 further reviews on 8 portals

booking.com

7,4 / 10

HolidayCheck

5,5 / 6

Zoover

7,7 / 10

tripadvisor

3 / 5

HRS

5,6 / 10

Google

3,4 / 5

Expedia

3,7 / 5

Hotels.com

7,4 / 10

Customer reviews

3/5

22.01.2020

Nice hotel, clean, with fine breakfast. Everything was fine except the fact that gentleman working on the reception was really rude. While populating paper regarding our city, passport number, etc he found that he cannot read something and start yelling that we do this for police not to him. Very unprofessional, very rude. We ask him about country of origin because it was printed wrong one, and he immediately start to argue the way hotel was booked. He acts like he is doing some favour to us. We are guests there and we pay for the service. At least I would expect that one should answer our questions with calm voice. I have to mention that ladies working on the reception on the following day were nice and polite, as the one working with customers should be.

Hotel comment:

Dear guest, thank your your visit here in Stuttgart. We are sorry that there were so many problems to handle regarding your checkin. But please keep in mind that we have to be very careful with any private details and furthermore. If they are written wrong it is very difficult to change them anymore in the future. Maybe you were not aware of that. Have a good time, kind regards, the Wegener family and its AKZENT Hotel team.

4/5

06.12.2019

Good value for money, good service, good breakfast.

Hotel comment:

Dear guest, thanks a lot for your wonderful comment. It was a pleasure having you here in our hotel in Stuttgart. We hope to see you again - all the best to you, kind regards, the Wegeners family and its hotel team.

4/5

29.09.2019

I was very good, beautiful city and there by you, a quiet place to go to visit everything beautiful in a short time, available and kind, thanks again, I hope to see you soon, greeting. Alexander.

Hotel comment:

Dear Alexander, it was a pleasure to have you here in Stuttgart. We enjoyed being your hosts during your stay - it was always nice talking to you. Hope to see you soon, have a good time, kind regards the Wegener family

3/5

27.09.2019

The hotel is ok, clean, in the quiet area, the food relatively good, only the attitude of Mrs. and Mr. Wegener less kind to me, probably because I am Romanian. To be welcomed the attitude of Miss Wegener, daughter, very kind to the guests, including me. Probably something changes also in the attitude of the young Germans, because the older ones were prejudiced vis-à-vis other non-German peoples.

Hotel comment:

Dear Mr. Georgescu, we feel sorry about your comment but at no point we can remember that we are prejudiced against other nationalities. Please do not offend us with these arguments. Maybe you think about other problems you had at arrival or during your stay? Have a good time, all the best to you. Kind regards, the Wegener family.

4/5

27.09.2019

cozy and clean.

Hotel comment:

Dear Möhringer-Hof-guest, thanks a lot for being your hosts. We are happy that you enjoyed your stay with us here in Stuttgart. Have a good time, kind regards, the Wegener family and its hotel team.

4/5

12.09.2019

Excellent accomodation, comfortable, quiet, room and linen very clean. All is OK

Hotel comment:

Dear Mr. Mauri, thanks a lot for your comment. We enjoyed being your hosts here in Stuttgart - hope to see you again? All the best to you, kind regards from the Wegener family.

4/5

31.07.2019

very friendly and helpfull people clean rooms and a good breakfast

2/5

25.05.2019

very amusing with all the rules and comments from the manager ( male ) it was like faulty towers comedy show I relay enjoyed it, no you cant, its closed, we don't do that, its not time for breakfast, just so many rules, we close at 9pm, we open at 6 30am

Hotel comment:

Dear Mr. Hamilton, it was really a pleasure to have you here but please be so kind to accept our working and opening hours - we work all day long and yes, we have some rules. Better there is an organization than none. Maybe you chose the wrong hotel category - we do not offer a night shift. And: please do not offend us after your stay - this is not a nice habit. Have a good time in Far East, kind regards, the Wegener family.

5/5

17.05.2019

We thoroughly enjoyed our stay in your hotel, room was lovely, housekeeping brilliant and we were made to feel very welcome. Breakfast was excellent and location fine to get into Stuttgart by local transport.